Lloyds Banking Group exposed the personal data of nearly 500,000 customers in an IT glitch that left people’s payments, account details and national insurance numbers visible to other users, a committee of MPs has revealed.
A letter from Lloyds, published by MPs on the Treasury select committee on Friday, blamed the glitch on a software defect introduced during an IT update to its Lloyds, Halifax ...
This incident raises questions about data security and privacy in the rapidly digitizing banking sector. The error occurred during an IT update, highlighting potential vulnerabilities as banks move towards more online-only services. The number of UK bank branches has significantly decreased over the past decade, making digital platforms crucial for customer interaction. The glitch may also bring into question the readiness of long-established institutions like Lloyds to compete with newer digita...