Meaghan Dorman, proprietor of the New York City cocktail bars Raines Law Room and Dear Irving, understands that people might not know what they want to order when they approach the bar. But she is baffled by where they are turning for inspiration.
“All I want for Christmas is for people to stop asking ChatGPT what to order,” she wrote in an Instagram story this past December.
“Ask me!” she pleaded...
The article raises concerns over the use of AI in decision-making processes related to food and drink orders at bars and restaurants. Industry professionals argue that bypassing human service providers undermines personal connections and long-term business relationships, as well as dehumanizing the experience for customers. The article highlights a potential negative impact on customer satisfaction when AI advice leads to less than ideal experiences. Additionally, it raises questions about accou...