Key takeaways
- Docs-first focus: This survey collects feedback exclusively on technical documentation, content architecture and usability, not engineering feature requests or upstream kernel bugs.
- Full portfolio coverage: The questionnaire covers all SUSE enterprise products and solutions, including Linux, container management, edge platforms, observability and AI.
- Direct impact: Detailed responses and real-world scenarios directly shape upcoming doc revisions, quick-start guides and troubleshooting workflows.
Take the survey before the deadline on September 18, 2026: Participate in the SUSE documentation survey 2026
Documentation is written for humans by humans
You’ve probably all been there at 2 a.m. A critical node enters a CrashLoopBackOff, an unfamiliar parameter rejects your configuration, or a cluster upgrade halts midway through a maintenance window. In those moments, great technical documentation is not just helpful reading material. It represents the crucial difference between a five-minute resolution and hours of scrolling through forum threads in frustration.
Enterprise software is only as effective as the documentation supporting it. The mission of our technical writers is to ensure you find the answers you need quickly so you can get back to building, managing and optimizing your systems. But we cannot do that in a vacuum.
Nobody is smarter than everybody. That core open source value guides how we write, refine and organize our technical guides. Today, we invite you to help us improve that experience by sharing your perspective in our annual documentation survey.
A clear mission: Documentation only, no engineering detours
Before you open the questionnaire, let us set expectations clearly.
This survey is not a channel for reporting Linux kernel bugs, nor does it collect feature requests for Kubernetes roadmaps. Our engineering and product management teams have established pathways for those requests.
Instead, this survey focuses 100% on the words, diagrams, structures and workflows that guide your daily work. We want to evaluate the usability of the information itself, for example:
- Did you locate the exact command syntax you needed on the SUSE documentation portal?
- Did the architecture overview provide sufficient technical context, or did it assume missing prerequisites?
- Were the step-by-step procedures clear, accurate and logical?
- Did code snippets and CLI flags match the actual behavior of your production environment?
Because documentation is so contextual, granular feedback matters immensely. Single-word ratings tell us that a page felt difficult, but they do not tell us why. Tell us what failed, where a guide led you down the wrong path, or which reference table saved your evening. The more detailed your answers, the more effectively our team can update our articles to match your daily workflow.
Across the enterprise portfolio: Every product counts
Technical stacks are heterogeneous, and your documentation experience stretches across diverse operational layers. For that reason, the 2026 survey covers technical documentation across our entire enterprise portfolio:
- Core operating platforms running mission-critical workloads on SUSE Linux Enterprise Server
- Enterprise container management at scale using SUSE Rancher Prime
- Secure, sovereign enterprise deployments powered by our private SUSE AI platform
- Distributed edge computing and lightweight infrastructure managed with the SUSE Edge Suite
- Full-stack application performance monitoring and telemetry with SUSE Observability
Whether you maintain physical hardware in an on-premises data center or orchestrate workloads across a complex multi-cloud architecture, your operational reality matters. Tell us what documentation helps you succeed and where you need clearer guidance.
Ten minutes to shape your future docs: How to participate
We know your calendar is packed, so we designed this survey to respect your time. The questionnaire features conditional branching, meaning you only answer questions relevant to the products and tools you actually touch. Completing the survey takes approximately 10 minutes.
Our team reviews every piece of written feedback to prioritize upcoming content sprints, rewrite complex guides, and improve document discoverability. Take the survey before the deadline on September 18, 2026: Participate in the SUSE documentation survey 2026
Thank you for partnering with us to build clear, reliable and open documentation for our entire community.
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