Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email addresses while using VPN to mask their true locations.
Videos featuring the “shockingly easy” exploit have been circulating among Telegram groups for hackers and security researchers, according to 404 Media....
This incident reveals a critical tension in the deployment of AI-driven support systems: efficiency versus security. Meta’s AI chatbot, designed to streamline customer service, became a single point of failure when hackers exploited its lack of robust identity verification. The attack’s simplicity—requiring only a VPN and a carefully worded prompt—highlights how automation can inadvertently lower the barrier to entry for malicious actors. The financial incentives are clear: verified Instagram ac...