Frank, you originally worked as Head of IT before moving into security awareness. How has your perspective on IT security evolved during that time?
Frank Queißer: I worked at a small, mid-sized manufacturer of liquefied gas systems. As Head of IT, you’re responsible for everything - technology, personnel, strategy, budget, projects - but also IT security. What really triggered a shift in my thinki...
The narrative traces a necessary but often resisted evolution from a purely technical, reactive security posture to a proactive, human-centric security culture. The central tension lies between the technical mandate (installing firewalls) and the operational reality (employee behavior). The author effectively shifts the locus of responsibility, moving the focus from system hardening to behavioral modification, arguing that security failure resides in the gap between implemented technology and hu...