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New KFF Tracking Poll on Health Information and Trust Finds One in Three Adults Have Used AI Chatbots for Health Advice

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VOLUME 43 New KFF Tracking Poll on Health Information and Trust Finds One in Three Adults Have Used AI Chatbots for Health Advice Highlights KFF’s latest Tracking Poll on Health Information and Trust finds that one-third of the public report using AI chatbots for health information and advice in the past year, similar to the share who have relied on social media for health. One in five adults who ...
The increased use of AI chatbots for health advice could signal a growing reliance on technology as a means to navigate the complex and often expensive healthcare system, particularly among younger and lower-income individuals. However, concerns have been raised about the reliability of these tools, with many expressing skepticism or lack of trust in their ability to provide accurate information. The court ruling regarding changes to the childhood vaccine schedule may add to confusion and uncert...